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Who should pay attention when using the scale?Personal information protectionWhat to do when FAQ cannot help?Device compatibility requirementsHow long does it take to receive feedback?Can multiple phones connect to one scale?How to update app version?Can the app display other user's weight?What is visitor mode?What does circumference mean?How to use tape measure to record circumferences?
Caution Info

Personal information protection

How Fitdays protects your privacy and personal health data

Personal information protection

Your privacy and data security are our top priorities. Learn how Fitdays protects your personal information.

Data Collection

What We Collect

Personal Information:

  • Name (optional)
  • Gender
  • Birthday
  • Height
  • Email (for account)

Health Data:

  • Weight measurements
  • Body composition metrics
  • Trend history
  • Goals and targets

Usage Data:

  • App usage statistics
  • Device information
  • Crash reports

Fitdays collects only the minimum data necessary to provide accurate health tracking and improve app functionality.

Data Storage

Local Storage

  • Primary data stored on your device
  • Encrypted using device security
  • Not accessible by other apps
  • You control deletion

Cloud Storage (Optional)

  • End-to-end encrypted
  • Stored on secure servers
  • Accessible only to you
  • Can be disabled anytime

Data Protection

Privacy Features

User Controls

Data Access:

  • PIN protection for app
  • Biometric authentication
  • Multi-user privacy separation
  • Guest mode for temporary users

Data Sharing:

  • You control what to share
  • Selective metric sharing
  • Revokable permissions
  • No automatic sharing

Third-Party Integration

When you connect to Google Fit, Apple Health, or Fitbit:

  • Explicit permission required
  • Only selected data is shared
  • You can disconnect anytime
  • No data sold to third parties

Data Security Measures

Technical Protection

  1. Encryption:

    • Data encrypted in transit (TLS/SSL)
    • Data encrypted at rest (AES-256)
    • Secure authentication protocols
  2. Access Control:

    • Multi-factor authentication
    • Session management
    • Automatic logout
    • Failed attempt protection
  3. Server Security:

    • Regular security audits
    • Firewall protection
    • Intrusion detection
    • DDoS protection

Organizational Measures

  • Privacy by design: Built into development
  • Data minimization: Collect only what's needed
  • Regular audits: Security assessments
  • Staff training: Privacy awareness
  • Incident response: Quick action on breaches

While we implement robust security measures, no system is 100% secure. Please also take personal precautions like using strong passwords and keeping your device secure.

Your Privacy Rights

Access & Control

You have the right to:

  • Access: View all your stored data
  • Export: Download your data (CSV/PDF)
  • Correct: Update incorrect information
  • Delete: Remove your data permanently
  • Object: Opt out of certain processing

How to Exercise Your Rights

View Your Data:

  1. Go to Settings → Privacy
  2. Select "My Data"
  3. Review all stored information

Export Data:

  1. Settings → Account
  2. "Export My Data"
  3. Choose format and confirm

Delete Account:

  1. Settings → Account Management
  2. "Delete Account"
  3. Confirm with password
  4. All data permanently deleted within 30 days

Data Retention

Active Accounts

  • Data retained as long as account is active
  • You can delete anytime
  • Regular data cleanup available

Inactive Accounts

  • After 2 years of inactivity, we may:
    • Send reminder email
    • Archive data
    • Eventually delete (with notice)

After Account Deletion

  • Data deleted within 30 days
  • Backups purged within 90 days
  • Some logs retained for security (anonymized)

Third-Party Services

Analytics

We use analytics to improve the app:

  • Anonymized usage data
  • Crash reporting
  • Performance monitoring
  • No personal health data in analytics

Advertising

  • No personal data sold to advertisers
  • No targeted ads based on health data
  • Optional marketing communications
  • Easy opt-out available

Children's Privacy

  • App not intended for children under 13
  • No knowingly collecting children's data
  • Baby Mode doesn't collect personal identifiable information
  • Parents control all baby data

If you believe your child has provided data, contact us immediately at [email protected] for prompt removal.

International Data Transfers

If you're outside our primary region:

  • Data may be transferred internationally
  • Same protection standards apply
  • Compliant with GDPR and similar regulations
  • Standard Contractual Clauses used

Updates to Privacy Policy

We may update our privacy practices:

  • You'll be notified of significant changes
  • Continued use implies acceptance
  • Previous versions available on request
  • Effective date clearly stated

Contact & Questions

Privacy Inquiries

For privacy concerns or questions:

  • Email: [email protected]
  • Response time: Within 48 hours
  • Escalation: Available for serious concerns

Data Protection Officer

Contact our DPO for:

  • Privacy violations
  • Data breach concerns
  • GDPR requests
  • Compliance questions

Best Practices for Users

Protect Your Account

  1. Strong password: Use unique, complex passwords
  2. Enable PIN: Lock app with PIN or biometric
  3. Regular reviews: Check account activity
  4. Secure device: Use device lock screen
  5. Public Wi-Fi: Avoid on unsecured networks

Sharing Safely

  • Don't share account credentials
  • Review before posting to social media
  • Use privacy features when sharing
  • Consider what data is visible to others

Recognize Phishing

We will NEVER:

  • Ask for password via email
  • Request sensitive data in messages
  • Send unsolicited links
  • Pressure for immediate action

If you receive suspicious communications claiming to be from Fitdays, report them to [email protected] without clicking any links.

Who should pay attention when using the scale?

Important safety information for specific groups using smart body scales

What to do when FAQ cannot help?

Steps to get additional support when you can't find answers in the FAQ

Table of Contents

Personal information protection
Data Collection
What We Collect
Data Storage
Local Storage
Cloud Storage (Optional)
Privacy Features
User Controls
Third-Party Integration
Data Security Measures
Technical Protection
Organizational Measures
Your Privacy Rights
Access & Control
How to Exercise Your Rights
Data Retention
Active Accounts
Inactive Accounts
After Account Deletion
Third-Party Services
Analytics
Advertising
Children's Privacy
International Data Transfers
Updates to Privacy Policy
Contact & Questions
Privacy Inquiries
Data Protection Officer
Best Practices for Users
Protect Your Account
Sharing Safely
Recognize Phishing