Fitdays App Privacy Policy

Privacy Policy

Fitdays ("Fitdays," "we," "us," or "our") respects your privacy. This Privacy Policy governs the processing of personal data ("personal information," "your data," or information "from" or "about" you) we collect online (e.g., through our website) and offline (e.g., through customer support channels) (collectively, the "Services"). It explains the types of personal data we collect and process, how we may use and share such data, and the choices available to you regarding our handling of your data. This Policy is formulated in strict compliance with the requirements of the EU Data Act and the General Data Protection Regulation (GDPR).

By accessing the Services via any computer, mobile phone, tablet, or other device, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services.

We may modify this Privacy Policy at any time, and will post the current version on this website along with the date of its last revision. If we make any material changes, we will provide you with additional notice. We encourage you to review our Privacy Policy periodically to stay informed about how we use the data we collect. Your continued use of the Services after the revised Privacy Policy is posted will be deemed acceptance of the changes.

1. How We Collect Data

• Information You Provide: When using this product, based on the BIA (Bioelectrical Impedance Analysis) principle, we collect body parameters, and calculate metrics such as body fat percentage, muscle mass, and metabolic rate via complex formulas. Your height, gender, age, and weight are included as body parameters in these calculations. Therefore, the birthday, height, gender, and other body-related data you submit when registering an App account will be used to calculate body fat percentage, muscle mass, metabolic rate, etc. We ensure this information will not be used for other purposes and adhere to the principle of collecting only minimally necessary information.
• Information Obtained When You Use the Services: Your email address will serve as your login account name. If you have inquiries while using the App, you may submit feedback through the App; we will send responses to your email, allowing you to receive technical support via your email. We ensure your email address will not be used for other purposes or shared with third parties.
• Device Permission-Related Information: For some Android phones (especially Android 6.0+ devices), if the App needs to use Bluetooth, you will be asked to enable location services for the App (as the Bluetooth switch on these devices is linked to location services). To provide you with a smoother experience, we require Android phone users to enable location services for the App, and we will not use your location services for other purposes.
• When editing your user avatar, we will request authorization for photo album and camera permissions. The avatar is only displayed in the Fitdays interface; refusing these permissions will only affect avatar editing and not other App functions.
• When using the feedback function and needing to send images for troubleshooting, we will request authorization for photo album and camera permissions; refusing these permissions will only affect this function and not other App functions.

2. Use of Personal Information

We collect information to provide better services to all users, and the collected information is used to provide, maintain, protect, and improve our Services. Personal information is mainly used for the following purposes:

1. Fulfilling your request for a specific service or product;
2. Providing you with the App software, specific services, products, or information from third parties (e.g., partners of this App) via email; you may unsubscribe to stop receiving emails from us;
3. Generating user data statistics for this application (e.g., number of users, demographics, preferences, performance, etc.) to provide better services and products, or disclosing such statistics to third parties for legitimate purposes (these statistics reflect aggregate user group information, not individual data).

3. Sharing and Disclosure of Personal Information

This App will safeguard your personal information and will not provide it to unrelated third parties without your consent. This clause complies with the fair, reasonable, and non-discriminatory principles for data sharing under the EU Data Act.

We will provide your personal information to relevant third parties in the following circumstances:

1. Some services of this application are provided (or co-provided) by partners (e.g., companies offering technical services, transportation, mailing, or prizes). To provide these services, it is necessary to share your personal information with partners. If you do not want your information shared, you may refuse to use the specific service to avoid disclosure of your personal information.
2. We are required by laws, regulations, or government mandates to provide your personal information to relevant judicial or government authorities.
3. To prevent serious harm to the legitimate rights and interests of others or public interests.
4. To prevent serious harm to your legitimate rights and interests.
5. We determine that your actions violate the App's Terms of Service, user guidelines for specific services/products, or pose significant harm to the App's legitimate rights and interests.

3.1 Authorization Process and Usage Restrictions for Third-Party Data Sharing

You have the right to share data generated by you in this App with third parties designated by you (excluding "gatekeeper" enterprises as defined in the EU Digital Markets Act). The specific authorization process is as follows: Enter "Mine" - "Data Management" - "Third-Party Sharing Authorization" in the App, select the designated third-party entity, check the scope of data to be shared (e.g., weight data, body fat data, etc.), read and confirm the sharing agreement, then submit to complete the authorization.

Third parties that obtain data with your authorization shall not use the obtained data for commercial activities such as product development and marketing that are competitive with Fitdays and its associated products. Third parties must strictly abide by data confidentiality obligations; if they violate the above restrictions or confidentiality obligations, they shall bear corresponding legal liabilities. Meanwhile, you have the right to terminate data sharing at any time on the "Third-Party Sharing Authorization" page.

Protection of Trade Secrets: For trade secrets involved in shared data (e.g., preprocessed data related to product algorithms), we will negotiate and agree with you and third parties on protective measures such as encrypted transmission and access permission control. If a third party violates the confidentiality agreement and causes the disclosure of trade secrets, we have the right to suspend or terminate data sharing and assist you in holding the third party liable.

Fee Statement: In B2C scenarios, your access, extraction of your own data and authorization of third-party data sharing are free of charge; in B2B scenarios, if you are an enterprise user, we may charge a reasonable fee not exceeding technical and organizational costs when you request us to share data with third parties.

4. Data Format, Storage, and Retention

• Data Format: Data generated by you in the App is stored in CSV format, and also provides structured, machine-readable export formats to ensure convenient interpretation and use of data.
• Storage Location: Data is stored on Amazon servers located in the United States and Germany. We ensure that this storage service complies with the security guarantee requirements for cross-border data flows under the EU Data Act and provides equal protection for data within the EU.
• Retention Period: Your personal data will be retained for 24 months. After this period, we will securely delete or anonymize the data. You have the right to request a shorter data retention period (except where required by law).

5. Data Access and Extraction

In accordance with the requirements of the EU Data Act, you have the right to access and extract all data generated by you in this App free of charge (including metadata required to interpret the data, such as data collection time, measuring device model, etc.). The specific methods are as follows:

• Direct Access: You can directly view and download your own data through functional modules such as "History Records" and "Data Reports" in the App, supporting export in CSV format.
• Indirect Access: If you need to obtain batch data or data for a specific time period, you can submit a data extraction request through "Mine" - "Customer Service Center" in the App. We will provide the data to you in a secure manner immediately (no later than 3 working days) upon receiving the request, and the data quality will be consistent with the original data held by us.

Important Note: The services for you to access and extract your own data are free of charge, and we do not charge any technical service fees or handling fees.

6. Data Migration and Service Provider Switching

To comply with the requirement of prohibiting data locking under the EU Data Act, we provide industry-standard API interfaces and data migration tools to support you in migrating personal data stored on Amazon servers in the United States and Germany to a compliant cloud service platform designated by you. The specific operation guide is as follows: Enter "Mine" - "Settings" - "Data Migration" in the App, view the migration tool usage instructions, select the target cloud service platform and complete authorization verification, then you can start data migration.

No fees are charged for the data migration process, and we will adopt end-to-end encryption technology to ensure data transmission security. Starting from January 12, 2027, this clause will fully apply the requirement of the EU Data Act on eliminating switching fees, including no fees for data export, format conversion and other related operations; during the transition period before January 12, 2027, no migration-related fees will be charged either.

7. User Rights

You may query, supplement, correct, or request deletion of your personal information in your App account at any time using your registered username and password. You may delete your App account, but this will prevent you from logging into the App or using any of its services.

In addition, in accordance with the EU Data Act and GDPR, you have the right to:

• Understand the specific types of data collected, authorized access parties, and data processing purposes;
• Access and extract your own data in accordance with the methods specified in Clause 5 of this Policy;
• Request data migration in accordance with Clause 6 of this Policy;
• Lodge a complaint with the EU competent authority regarding data processing activities (Complaint Channel: You can submit a complaint through the official website of the European Data Protection Board (EDPB) at https://edpb.europa.eu/, or contact the data protection authority of the EU Member State where you are located);
• Claim compensation for damages when we process data in violation of this Policy or relevant laws and regulations.

8. Response Mechanism for Public Sector Data Requests

If a public sector within the EU makes a data provision request due to emergency public affairs (such as natural disasters, public health incidents, major cybersecurity incidents, etc.), we will anonymize the relevant data and provide it within 72 hours.

For non-urgent public sector data requests (for completing specific tasks that are in the public interest and stipulated by law), we will complete the verification within 30 working days upon receiving the request. After confirming that the request complies with the principles of "specificity, transparency, and proportionality" and does not involve prohibited purposes such as criminal investigation and tax collection, we will provide the data as required (prioritizing non-personal data). All public sector data requests follow the "one-time principle" to avoid duplicate provision.

Data obtained by public sectors can only be used for the purposes stated in the request. Once no longer needed, the data must be immediately destroyed and we will be notified; we have the right to receive reasonable compensation not exceeding technical and organizational costs for frequently responding to non-urgent public data requests.

9. Data Holder and Contact Information

The data holder related to this App is Guangdong ICOMON Technology Co., Ltd. If you need to contact us regarding data-related issues (such as data access, migration, complaints, etc.), you can use the following methods:

• In-App Consultation: Enter "Mine" - "Customer Service Center" to submit an online consultation, which will be responded to within 24 hours on working days;
• Email Contact: Send an email to [email protected] (a dedicated email for EU user consultations), which will be replied to within 3 working days.

10. SME Exemption Statement

Guangdong ICOMON Technology Co., Ltd. does not fall into the category of small and medium-sized enterprises (SMEs) as defined in the EU Data Act (the number of employees, annual turnover, and total assets of the enterprise all exceed the SME standards). Therefore, this Privacy Policy and related data processing activities strictly comply with all provisions of the Data Act, and no relevant exemptions apply.

11. Information Security

Your account information and files are protected by a password—please keep your username and password secure. This App uses security measures such as password encryption, data transmission encryption, and access permission control to ensure your information is not lost, misused, or falsified; only you have the right to access your personal information. We will not proactively call or email you to request your password.

Note that no data transmission over the internet or wireless networks can be guaranteed 100% secure. While we strive to protect your personal information, we cannot guarantee the security of information you transmit to us or the security of online product/service information we send. You assume the risk when performing such actions; we will do our utmost to ensure the security of our systems once we receive your information.

12. Disclaimer

We are not liable in the following circumstances:

1. Disclosure of personal information in accordance with laws, regulations, or government mandates;
2. Disclosure of personal information resulting from you sharing your user password or registered account with others;
3. Disclosure, loss, theft, or tampering of personal information due to force majeure (e.g., hacker attacks, computer virus invasions, temporary shutdowns due to government control) that disrupts normal network operation.

13. HealthKit

1. The App will share weight data (weight, body fat, BMI, lean body mass) after each weighing with Apple's Health app;
2. Due to the sensitivity of health data privacy, the App will prompt you to authorize sharing with Apple Health after your first visit to the homepage. If you wish to modify authorization later, you can view HealthKit setup instructions in the App's system settings screen;
3. The App will not share weight data with Apple Health in Experience Mode or Guest Mode.

14. Facebook

1. With your click-based authorization, we use public profile information returned by Facebook as login credentials for the App;
2. The App also provides a way to delete accounts created via Facebook authorization. You have the right to delete such accounts and the data within them; you can delete your account in "Account Management";
3. You can follow the steps in the link below to delete your account: [Click here]

15. Delete Data or Account

15.1 Delete Data: You can delete data records by right-clicking in the "History" list;

15.2 Delete Account: You can delete your account via "Mine" -> "Settings" -> "Delete Account". After account deletion, we will complete the secure deletion or anonymization of all data within 15 working days and send you a confirmation notice.

16. Amendments and Interpretation of This Privacy Statement

This Privacy Statement may be amended irregularly. We will notify you via email or in-app message before amendments take effect. If you continue to use our Services, you are deemed to agree to be bound by the revised Privacy Policy. The right to revise and final interpretation of this Privacy Statement belongs to Guangdong ICOMON Technology Co., Ltd.

This App Privacy Policy was updated on: December 08, 2025